snap map not working

Get to Know Why is Snap Map Not Working and How to Fix

Snap Map is a Snapchat feature that allows you to share your location and find new places. This is a great way to connect with other users of the app. Unfortunately, this doesn’t work well all the time. Get to know why is Snap Map not working through this article.

Why is Snapchat Map Not Working?

There are a number of reasons why Snap Maps not working as intended. You may notice that you may not be able to update your status and or location or even send your location to others. At times, you may even have a hard time seeing your friend’s location. This could mean that your Snap Map is not working and below are some reasons why.

  • Your Phone’s Location Services are Not Turned On
  • Your Snapchat App Isn’t the Latest Version
  • The Device You’re Using Isn’t Running on the Latest OS
  • Snapchat is in Ghost Mode
  • You Have Poor Internet Connection

How to Fix Snap Map Not Working on Android

1. Update the Snapchat App to the Latest Version

Snapchat comes up with new updates on the app every so often. In order to keep the Snap Map feature running smoothly, you need to have the latest version of the app on your device.

To update this, simply go to your Google Play Store, find the Snapchat app, and tap on ‘Update’ to proceed. Wait until the update has been installed before opening Snapchat.

2. Update to the Newest Android OS

Having an outdated or old version of your Android device’s operating system isn’t helping either. If this is the case and you’re wondering why is my Snap Map not working, chances are Snapchat maps will not work on your device. Below are the steps to update your Android to the latest OS.

Step 1: Start by opening the Settings tab on your phone. Click on the “About Phone” option.

Step 2: Under the About Phone section, click on your phone’s OS version. This will let you know about the latest updates available.

Step 3: Choose “Check for Updates” to see if there are any updates available. If there are, tap on the “Download Update” button and wait for the OS to be installed.

3. Check Location Settings

One of the most common reasons why Snapchat Maps not working is that your location services are simply turned off. This would explain why the Snap Map can’t detect your location in the first place. Follow the steps below to fix your location settings.

Step 1: Go to the Settings tab on your phone and click on the “Location.”

Step 2: Under Location, toggle the location settings to “On” to activate it.

4. Disable Ghost Mode

Ghost Mode is one of the Snapchat map features that lets you hide your location from other users. If this is enabled, this may account for Snap Map not working.

Step 1: Open the Snapchat app.

Step 2: Click on the Map icon located in the bottom left corner. This would open the Snap Map.

Step 3: Under the Snap Map, tap on the gear icon located on the top right to open the settings.

Step 4: Turn off the toggle switch next to Ghost Mode.

5. Switch Internet Connections

A strong Internet connection is essential to keep your location on Snap Map updated. If the signals or connection aren’t strong enough, this may account for your Snapchat location not updating.

Step 1: Open your device Settings and then click on the “Wi-Fi” tab.

Step 2: Under the Wi-Fi tab, you’ll see connections available to you. Pick one that has a strong and stable connection and wait until you’re connected.

Step 3: If that still doesn’t work, you also have the option to switch to your mobile data connection. Do this by going to the “SIM cards & mobile networks” tab and toggling the settings on mobile data to “on” to use data connection.

How to Fix Snap Map Not Working on iPhone

1. Enable Location Permission on Your Device

The Snap Map requires your location to be turned on at all times, especially when you’re using the app. If you’re wondering why is my Snap Maps not working, there’s a possibility that this is the culprit.

Step 1: Open Settings on your iPhone and head to “Privacy.”

Step 2: Under “Privacy,” go to “Location Services.” Toggle on the switch next to Location Services to enable your location services.

enable location service

2. Update the Snapchat App to the Latest Version

The outdated version of the Snapchat app makes it difficult for you to run the Snap Map feature. As a matter of fact, this is one of the main reasons that you may be having some issues with Snap Map, such as failing to update your location.

To update the Snapchat app, open the App Store, look up Snapchat, and tap on “update.” In a few seconds, the app will be updated with the latest version.

3. Install the Latest Apple OS

Another reason why Snapmap not working is that you have not updated your Apple device to its latest operating system. Do this by following the steps below.

Step 1: Go to Settings and choose the “General” tab.

Step 2: Under “General,” click on “Software Update” and see if there are any updates available. If there are, tap on the “Download and Install” option to proceed. The whole system update may take a few minutes.

update ios

4. Find a Stable Internet Connection

You need to have a reliable internet connection to update your location on Snap Map without any difficulties. Check that your WiFi router is connected properly or switch to a stronger connection.

Step 1: Open Settings and go to “Wi-Fi.”

Step 2: Upon opening the “Wi-Fi” tab, you’ll find available connections that tell you which are strong and which are not. Choose one that has a strong internet connection.

Step 3: If you want to use your data connection instead, head to Settings and tap on “Cellular.” Toggle on the button next to “Cellular Data” to use your cellular connection.

5. Disable Ghost Mode

The Ghost Mode feature on Snapchat makes your location invisible to your friends and other users. You have control over this, so you can easily change this on your phone.

Step 1: Open the Snapchat app.

Step 2: Tap the Map icon located at the bottom left part of the screen.

Step 3: Choose the gear icon found in the upper right corner of the screen.

Step 4: Turn the switch next to Ghost Mode off.


Stop wondering why is Snapchat map not working with this nifty guide. With fixes designed especially for both Android and iOS users mentioned above, you’re sure to find the help you need to finally get your Snap Map working again.

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